BOOKING CONDITIONS
DEPOSITS
CANCELLATIONS
2023

General booking conditions

  1. Booking methods

Pitches and housing units can be boked and can also be booked online. on-line.

We accept bookings for a minimum stay of one week.

In case of online bookings the pitch or housing unit number will not be assigned in advance.

In other cases, the guest can express a preference but the Management reserves the right to change the number assigned in the event of internal organizational needs.

For pitches, both arrivals and departures can be daily according to availability.

The reserved pitches are available from 15:00 pm on the day of arrival and must be vacated by 12:00 am on the day of departure.

Housing units are available from 16:00 pm on the day of arrival and must be vacated no later than 10:00 am on the day of departure.

For housing units arrival and departure days are as follows:

 

  • Chalet Garden (1,2,3,4,5 e 6); Chalet Vista (7 e 15); Chalet Sole Classic (8,9,10,11,12,13 e 37) Chalet Sole Family (14,16,17,18,19,20,21 e 22); Chalet Natura Family (23,24,38 e 39); Chalet Natura Fronte Mare (25); Chalet Mare (26 e 27); Chalet Living (28 e 29); Caravan Tabbert (44 e 45): SATURDAY;
  • Chalet Living (30 e 31); Chalet Natura Classic (32 e 33); Chalet Sole Classic (34,35 e 36); Caravan Tabbert (40,41,42 e 43): SUNDAY.

 

Arrival and departure days may change during low season or for special fee arrangements.

  1. Accomodation fee

The camping fee is calculated by adding the price of the persons, the pets present (regardless of size and breed) and any extra services to the list price of the pitch.

In the housing units, the price for any pets present, where aalowed, (regardless of size and breed), the price for any extra services and the price for final cleaning are added to the list price.

Further surcharges or reductions may be applied on the basis of the type of accommodation, the cancellation policy, the time of booking or the promotions available.

  1. Deposit

The requested deposit is specified in the booking application form and varies according to the accommodation amount. The deposit is entirely deducted from the final amount. The advance payment of the entire or partial accommodation amount may be requested in case of special fee arrangements.
Bookings are subject to a compulsory charge of € 10,00 as booking fee added to the balance payment.

  1. Deposit payment

The deadline and terms for the deposit payment are listed in the booking application form; for online booking the deposit shall be paid by credit card upon booking completion. The reservation shall not be valid in case the deposit is not paid within the deadline or the online booking procedure is not completed.

  1. Booking confirmation

The booking shall be valid only upon receiving booking confirmation.

  1. Cancellation policy

The cancellation policy is as follows:

  • Riefound of the entire deposit, except a cancellation fee of 30,00€ for cancellations received in writing at least 14 days before the date of arrival;
  • No refund for cancellations made after the 14th day prior to the date of arrival or in case of no show.

 

Special cancellation policies may be applied in case of special fee arrangements or payment terms.

  1. Booking change

Changes to the reserved period are permitted, when possible, up to 14 days prior to the date of arrival. Late arrivals are permitted up to 1.00 pm of the day following the expected date of arrival. After that time, the booking will no longer be valid.

  1. Check-in and check-out

Entry to the pitch it is allowed from 8:30 to 13:00 and from 15:00 to 19:00. If a booking has already been made, it will be possible to use the pitch from 15:00.

Pitches need to be vacated no lather than 12:00 on the day of departure.

Housing units are available from 16:00 pm on the day of arrival and must be vacated no later than 10:00 am on the day of departure.

Any variation of this timetable must be agreed with the Management.

  1. Balance payment

Balance of the stay in housing units must be payd on the day of arrival. Balance of the stay in the pitch must be payd within the day before departure.

Any changes to payments must be authorized by the Management. Payments can be made by Visa or Mastercard credit card, ATM card or cash for the maximum amount allowed by Italian law (4999,99€) and exclusively at the cash desk of the campsite during its opening hours: 8:30-12:30 16:00-19:00. Guests who decide to postpone their arrival or anticipate their departure will be charged for the entire period booked, even if not enjoyed. When paying the balance, guests shall also pay the tourist tax due.

  1. Condition validity

These conditions refer to the 2023 season. Any conditions whatsoever referring to previous seasons are no longer valid.